top of page

9-8-8 and Careline

The new 988 Suicide & Crisis Lifeline and the Careline are both free and confidential crisis counceling hotlines. If you or someone you know is in crisis they can help!

If you or someone you know is struggling or in crisis, help is available. Call or text 988 or chat

  • 988 offers 24/7 access to trained crisis counselors who can help people experiencing mental health-related distress. That could be:

    • Thoughts of suicide

    • Mental health or substance use crisis, or

    • Any other kind of emotion distress

  • People can call or text 988 or chat for themselves or if they are worried about a loved one who may need crisis support.

  • 988 serves as a universal entry point so that no matter where you live in the United States, you can reach a trained crisis counselor who can help.

  • 988 is confidential, free, and available 24/7/365, connecting those experiencing a mental health, substance use, or suicidal crisis with trained crisis counselors. 

  • Access is available through every landline, cell phone, and voice-over internet device in the United States and call services are available in Spanish, along with interpretation services in over 150 languages.

  • The 988 dialing code is available for call, text, and chat starting on July 16, 2022. The previous 1-800-273-8255 number will continue to function even after the transition.

  • The nationwide transition to 988 is just an initial step in reimagining crisis support in the U.S.

For Alaska specific 988 information and materials, please visit

Need  to talk?

Call anytime, toll-free: 1-877-266-4357 (HELP) or text 4help to 839863

3-11 p.m. Tuesday-Saturday

Careline is free and confidential. We treat callers with respect and listen without judgment. Contact us if:

  • You are in crisis.

  • You are a survivor (of an attempt, or if you lost someone to suicide).

  • You are grieving.

  • You are concerned about someone.

  • You are feeling down and need someone to talk to.

If someone you know exhibits warning signs:

  • Do not leave the person alone

  • Remove any firearms, alcohol, drugs or sharp objects that could be used in a suicide attempt

  • Call CARELINE at 877-266-4357

  • Take the person to an emergency room or seek help from a medical or mental health professional

bottom of page